Philosophy statements are a tool to help the team(s)
understand the principals and attitude toward the life
of the department or the organization. The organization
may incorporate several stated philosophies for various
departments in addition to a corporate philosophy.
Corporate Philosophy:
The organization’s corporate philosophy is a statement
that ties in with the mission, vision and core values.
It states the organization’s methodology and mindset
or attitude to its growth, employees, customers, and other
relative topics.
Compensation Philosophy:
A compensation philosophy states the organization’s
position on how to pay company-wide. Whether it’s
above market, at market or below market and why. The philosophy
needs to remain consistent throughout the organization.
Manufacturing Philosophy:
A manufacturing philosophy states the organization’s
position on the type of manufacturing it will produce.
Some of the types of philosophy may be “Best in
Class” and/or “Six Sigma”.
Customer Care Philosophy:
A customer care philosophy may state “World Class
Service” and/or various statements to communicate
how the organization approaches service.
This and other philosophy statements can be developed
in a short time. We can facilitate and manage the process,
yet the philosophy is that of the organization.
Here is an example of what to consider when developing
a unique and creative philosophy statement:.
When people work happily and harmoniously
together, with recognition and reward systems closely
aligned to their core values, the organization enjoys
excellent customer relationships, draws the most out of
its people at all levels and performs to its capacity.
There is an essential balance needed between organizational
values and sense of purpose on the one hand, and the
aspirations and values of the people which comprise
it on the other.
This is reflected by Charles Handy, writing
in The Age of Paradox (Harvard Business School Press,
Boston, 1994), when he refers to... the mythical Greek
image of Scylla, the rock, and Charybdis, the whirlpool,
which Odysseus and his sailors had to steer between...
[represent]... the hard and soft features of organizations,
the structured controlled masculine side and the flexible,
responsive, feminine side, both of which are needed for
success.
When an organization's values and strategic direction
fully support this balance, its people relate well to
the organization and to one another and its productivity
and performance potential are fully attainable. "Management
Consulting Group"
